EU Accessibility Act
EU-wide rules to ensure products and services are accessible to persons with disabilities.
- In application
- From 28 June 2025
- Who this affects
- Manufacturers, importers, distributors
- Enforcement & penalties
- Fines set by each Member State
Transposed into national law
Plus service providers in ICT, e-commerce, banking, ticketing, media, and transport sectors — both public and private.
Typically aligned with consumer protection regimes
Obligations
Meet core accessibility requirements
Ensure products and services are perceivable, operable and understandable for persons with disabilities, following harmonised EN standards where available.
Design & development integration
Embed accessibility in design, testing, and procurement processes, ensuring accessibility features are considered from concept to release.
Information & instructions
Provide product and service information, usage instructions, and support channels in accessible formats (digital and physical).
Digital service compliance
Websites, apps, e-commerce platforms, and self-service terminals must comply with Web Content Accessibility Guidelines (WCAG) 2.1 AA.
Procurement & supply chain oversight
Contractually require accessibility compliance from suppliers and ensure third-party products integrate without barriers.
Documentation & conformity assessment
Maintain technical documentation, declarations of conformity, and evidence to prove compliance to authorities and clients.
And more
What we offer
Programmes are tailored end-to-end and may depend on earlier phases (e.g., digital audits require prior asset inventory).
Accessibility Compliance Lead
We act as your dedicated compliance partner: oversee accessibility strategy, train teams, review designs, and liaise with regulators and clients.
EU Market Access Readiness
Prepare products and services for EU market entry: assess against EAA requirements, close compliance gaps, and produce conformity documentation.
Accessibility Gap Assessment
Fast evaluation of your websites, apps, and digital platforms against EAA requirements with a practical remediation plan.
WCAG 2.1 AA Compliance Sprint
Quickly bring websites, apps, and e-commerce into WCAG 2.1 AA compliance with design, code, and content fixes.
Accessible Digital Documentation
Prepare user guides, customer support flows, and digital communications in accessible formats.
Accessible Procurement Toolkit
Integrate accessibility into procurement for digital services: RFP templates, contractual clauses, and supplier checks.
Conformity File & Declaration Setup
Create the required accessibility statement, technical file, and Declarations of Conformity to satisfy EAA enforcement.
Ongoing Accessibility Monitoring
Set up automated and manual monitoring for websites, apps, and e-commerce to ensure continuous EAA compliance.
Why now
Mandatory from June 2025
Non-compliance risks fines, product withdrawal, or loss of market access.
Procurement advantage
Public and private buyers increasingly require proof of accessibility compliance.
Brand & customer trust
Accessible products and services expand your market reach and reduce complaints.
How we work
Diagnose
Focused audit of products, services, and digital assets to baseline accessibility status.
Design
Co-create accessible designs, procurement clauses, and compliance workflows.
Implement & Evidence
Deliver fixes, train teams, and produce evidence packs for clients and authorities.
Assure
Periodic re-checks to ensure accessibility compliance is maintained over time.
Comply. Include. Expand your market.
We design Accessibility Act compliance programmes that fit your organisation and generate proof you can stand behind.
Talk to us